Shipping policy
Shipping Policy
Thank you for shopping at DAGMAWIT. We're committed to providing you with a seamless shipping experience.
Shipping Charges
Shipping charges will be calculated and displayed at checkout.
Processing Time
All orders are processed within 14 business days. Orders are not processed or shipped on weekends or holidays.
Shipping to P.O. Boxes
We are unable to ship to P.O. boxes, so please use your address and phone number on checkout. Thank you.
Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 48 hours.
If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at contact@dagmawit.store with your name and order number, and we will look into it for you.
Customs, Duties, and Taxes
DAGMAWIT is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
DAGMAWIT is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
For information regarding returns, please refer to our Refund Policy.